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Terms & Conditions


Effective Date: 17/06/2025
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Welcome to Regen Bespoke Hair Systems Ltd. These Terms & Conditions govern your use of our website, products, and services. By using www.regen.hair ("the Site"), you agree to these Terms.

 

1. Who We Are
We provide bespoke hair systems, accessories, and consultation services to empower confidence through transformation.

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2. Use of Our Website

  • You must be 18 years or older or have a parent/guardian’s permission.

  • You agree not to misuse the website.

  • All information you provide must be true and current.

 

3. Consultations and Services

  • Consultations are booked online and must be cancelled at least 24 hours in advance.

  • Missed or late cancellations may incur a fee.

 

4. Product Information
We aim for accurate product descriptions, but results can vary based on scalp condition and application.

 

5. Orders and Payments

  • All prices are in GBP (£) and include VAT unless stated.

  • Payment is processed securely at checkout.

  • We reserve the right to cancel or refuse any order.

 

6. Shipping & Delivery

  • We ship within the UK and internationally where applicable.

  • Delivery times and costs are shown at checkout.

  • We are not responsible for delays due to couriers or incorrect address details.

 

7. Returns & Refunds

  • Custom hair systems are non-refundable unless faulty.

  • Unused, unopened accessories may be returned within 14 days.

  • Contact [your email] to arrange a return.

 

8. Intellectual Property
All website content is owned by Regen and may not be used without written permission.

 

9. User-Generated Content
By submitting reviews or photos, you allow us to use them for marketing purposes. You must own the rights to your content.

 

10. Limitation of Liability
We are not liable for indirect losses or reactions caused by improper use of our products.

 

11. Privacy
Please refer to our Privacy Policy for how we use and protect your data.

 

12. Changes to These Terms
We may update these terms at any time. Continued use of the site confirms your agreement.

 

13. Contact
Email: help@regen.hair
Address: Unit 3 263 Woodhouse Lane Wigan WN6 7NR 

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